Privacy Policy

Privacy Policy

Effective Date: February 2026

Creative Roofing Solution (“Company,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or communicate with us.

By using our website or services, you consent to the practices described in this policy.

1. Information We Collect

We may collect the following types of information:

Personal Information

When you submit forms, request estimates, or contact us, we may collect:

  • Name

  • Email address

  • Phone number

  • Property address

  • Service details

  • Any information you voluntarily provide

Automatically Collected Information

When you visit our website, we may automatically collect:

  • IP address

  • Browser type

  • Device information

  • Pages visited

  • Referring URLs

This data helps us improve website performance and user experience.

2. How We Use Your Information

We use collected information to:

  • Provide roofing estimates and services

  • Respond to inquiries

  • Schedule appointments

  • Improve our website and services

  • Send service-related communications

  • Comply with legal obligations

We do not sell your personal information.

3. SMS and Text Messaging Communications (IMPORTANT FOR TCR)

If you provide your phone number and consent, Creative Roofing Solution may send you:

  • Appointment reminders

  • Estimate follow-ups

  • Service updates

  • Customer support messages

Message Frequency

Message frequency may vary depending on your interaction with us.

Message & Data Rates

Message and data rates may apply based on your mobile carrier plan.

Opt-Out Instructions

You can opt out of SMS communications at any time by replying:

STOP

After you send STOP, you will receive one final confirmation message and will no longer receive SMS messages from us.

Help Instructions

For help, reply:

HELP

or contact us at:

📧 info@creativeroofingsolution.com
📞 (352) 749-1677

By submitting forms on our website and providing your phone number, you expressly consent to receive communications from Creative Roofing Solution, including text messages, calls, and emails related to your inquiry or services requested.

Consent is not a condition of purchase.

5. Information Sharing and Disclosure

We do not sell, rent, or trade your personal information.

We may share information only with:

  • Trusted service providers who help operate our business

  • Legal authorities when required by law

  • Technology providers supporting our communications systems

All partners are required to maintain confidentiality.

6. Cookies and Tracking Technologies

Our website may use:

  • Essential cookies

  • Google Analytics

  • Microsoft Clarity

  • Functional cookies for site performance

These tools help us understand website usage and improve user experience.

You can disable cookies through your browser settings.

7. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information.

However, no internet transmission is 100% secure, and we cannot guarantee absolute security.

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites.

We encourage you to review their privacy policies.

9. Children’s Privacy

Our services are not directed to individuals under 18. We do not knowingly collect personal information from children.

If we become aware of such data, we will delete it promptly.

10. Your Privacy Rights

Depending on your state of residence (including California), you may have rights to:

  • Request access to your data

  • Request correction

  • Request deletion

  • Opt out of certain processing

To exercise these rights, contact us using the information below.

11. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with a new effective date.

Your continued use of our services constitutes acceptance of any updates.

12. Contact Information

If you have questions about this Privacy Policy, contact:

Creative Roofing Solution
📧 Email: info@creativeroofingsolution.com
📞 Phone: [Insert Phone]
🌐 Website: https://creativeroofingsolution.com